Client Outreach & Retention Support for Independent Studios
Consistent, thoughtful student communication—handled for you, in your studio’s voice.
Designed for studios owners who value connection, consistency & nurturing
This service is a strong fit for studios that:
Have an intro offer, package, or membership model in place
Want students to feel personally supported—not automated
Already have systems (booking software, email, CRM, etc.) they’d like support within
Are ready to delegate follow-up and communication with trust and clarity
This work is best aligned with studios commited to consistent, long-term support rather than isolated tasks or purely sales-driven outreach.
What this support includes
Support is provided Monday through Friday at a consistent scheduled time each day and adapts to your studio’s systems and communication style.
Touchpoints include:
Welcoming new students and nurturing warm leads
Re-engaging inactive or at-risk students
Gentle reminders for intro offers, expiring packages, or next steps
Responding to student questions and guiding bookings as needed
Intro offer and membership follow-ups
Feedback outreach to non-converters
Tracking and internal notes to ensure continuity
Periodic insight summaries to surface patterns and opportunities
All outreach is handled behind the scenes so communication with your students is personal, timely, and aligned.
Client Outreach & Retention Support
Monthly Retainer
Ongoing behind-the-scenes support to help your studio stay connected to students, follow up with care, and maintain consistent communication — without adding more to your plate.
I use your existing booking system and marketing suite to engage clients, leads, and prospects.
Every touchpoint is handled in your studio’s voice and adapted to your existing systems so it feels personal, timely, and aligned to your clients.
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Daily outreach and follow-up (Monday–Friday)
Consistent, scheduled support time each weekday
New student welcomes and lead nurturing
Re-engagement for inactive or at-risk students
Gentle reminders for intro offers, expiring packages, and next steps
Responses to student questions and booking support
Intro offer and membership follow-up
Feedback outreach to non-converters
Tracking, notes, and continuity across conversations
Periodic insight summaries
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30 to 45 minutes, Monday - Friday
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$720/month on retainer
is available for studios who would like to engage this support before moving into ongoing monthly service.
This service is not available hourly.
Strong teaching brings students in, but consistent engagement is what helps them feel at home. Retention grows when communication is intentional, personal, and naturally woven into the studio experience.
FAQs
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We accept returns of unworn garments, tags attached, within 14 days of delivery.
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Online orders have a typical processing time of 3-5 days before shipping. Shipping times will vary based on the option you select at checkout.
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You can buy a digital gift card that can be used online or in person at our New York store.
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Once we've received your return, please allow 7 days for processing. After we've released your refund, it may take up to 14 days to appear in your account, depending on your financial institution.
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We'd love for you to come see us at our flagship location in New York at 123 Demo Street. We're open everyday from 10-4.